If SaRA finds something amiss, the tool can try to fix the problem or help you resolve it.ĭespite its name, SaRA doesn’t support just Office 365. The tool is geared toward resolving issues with Outlook, but it also handles other applications in the suite as well as programs such as: Dynamics 365, OneDrive for Business, Skype for Business, and Outlook on the Web. More conveniently known as SaRA, the Support and Recovery Assistant runs a series of tests to scan for problems and maladies in Office 365. Another option is to avail yourself of a tool called the Microsoft Support and Recovery Assistant for Office 365. What can you do? You can always try running a repair or even a reinstall of Office 365. Perhaps it’s installed and activated, but a specific program such as Outlook isn’t working properly. Maybe it’s not installing or activating properly. You’re having trouble with Office 365–either you directly or someone you may support at your business. Here's how to use the Support and Recovery Assistant. Microsoft offers a tool that can help troubleshoot certain issues with Office. How to resolve Office problems with the Microsoft Support and Recovery Assistant
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